Refund policy

At Mist Mart, we aim to provide a smooth shopping experience. Please read our return and cancellation policy carefully before placing your order.

Order Cancellation

  • You may cancel your order before accepting the delivery or before making the payment (for Cash on Delivery orders).
  • If you wish to cancel your order, please contact our customer support as soon as possible.

Returns

  • We do not accept returns or exchanges once:
    • The order has been accepted by the customer, or
    • Payment has been completed.

After the product has been delivered and accepted, all sales are final, and we do not offer refunds, returns, or exchange.

Contact Us

If you have questions regarding your order or need to request a cancellation before delivery, please contact our customer support team through the contact information provided on our website.